I signed in with Google before accepting my invitation and now I cannot log in. What do I do?

This happens when a Google account is used to sign in before the invitation for that email has been accepted, which leaves a half-created login. Clear your browser cookies for the Baselayer console, open the invitation email again, and accept it from the link. Then sign in with Google using the same email address and it will attach to your account.

If the invitation has expired, ask an admin on your team to send a new one. If you still cannot get in, contact us with the email address you are using.